Course Objective:

• Identify types of crisis.
• Manage business turnaround.
• Handle non-performance related crisis

Course Outline.

• What constitutes a crisis?
• Business performance related crisis.
• Non-business performance related crisis.

• Reactive controls.

• Reacting to business performance crisis:
• Turnaround measures and strategies.
• Cultural adjustment, public relations and rumor control.
• Proactive controls:
• Corporate culture adjustment.
• Contingency planning

Who Can Benefit?

• Top Management and Executives