Course Objective

• Understand how to succeed in a rapidly changing environment
• How to plan, organize, communicate and monitor
• Apply the appropriate supervisory style to individuals and situations
• Understand his legal responsibilities
• Give constructive criticism and apply various motivational techniques
• Deal with problem employees
• Use delegation for employee development, time management and motivation
• Create an action plan

Course Outline

• Supervisor’s role and expectations
• Planning, organizing, communicating, monitoring functions
• The supervisory styles: when and how to use each one
• Effective communication
• E-mail and important aspects of nonverbal communication
• Give and receive criticism constructively
• Performance maximization

Who Can Benefit?

• Supervisors with at least two years of supervisory experience