Course Objectives:

• Identify the main characteristics of effective leader
• Establish a culture that promotes trust, integrity and high performance
• Influence others
• Be successful as coach, motivator and mentor
• See how they currently influence the behavior of others through their current theory
• Understand how to use personality theory from an eclectic perspective in understanding human personality development and what each theory has to offer in influencing behavior
• Recognize four to six theories of personality based on the profile of the characteristics of the group and their identified needs in understanding human behavior
•  Develop a "tool box" of techniques for use in influencing the behavior of others
• Develop a desire to learn more about the process of influencing behavior
• Clearly communicate mission, vision, values

Course Outline:

• Behavioral differences between managers and leaders
• The Process of Influence - Influencing the Performance of Others
• Readiness Levels - Assessing Criteria for Performance
•  Leader Behavior—Leadership Styles
• Building Trust, Using Vision, Setting Strategy and Creating the Culture

Who Can Benefit?

•  Mid-level managers or executives