Course Objectives

• Understand the difference between coaching and other techniques
• Apply the steps required for effective coaching

Course Outline:

• Leadership
  • Functions of Management
  • Knowledge, Skills & Competencies
  • Traits of a Leader
  • Leadership Attributes
  • Situational Leadership
  • The Equity theory
  • The Contingency theory
• The Manager as a Coach
• The Art of Coaching
• Skills Used by the coach
  • Accountability
  • Acknowledgement
  • Challenging
  • Listening for Context
  • Preparing for Change
  • Creative Language
  • Discovery Questioning
  • Informing
  • Telling the Truth
  • Transformation
• Performance Management
  • Appraising Performance
  • Motivation
  •  Teambuilding Skills