Course objective  

• Build and develop leadership skills for handling pressure
• Gain confidence to cope with stress
• Become familiar with how the different personality styles respond to stress  and  pressure and identify your personal style in coping with stress
• Develop leadership skills for managing crisis
• Learn how to lead others during times of crisis 

 Course outline

• Personal Leadership Skills for Handling Pressure & Stress

• Stress and its effects on the body, mind and spirit
• Holistic response to stress
• Relationship between mind and body
• Personality styles and response to stress
• Understanding Introvert and Extravert responses to stress

• Enhancing Communication Skills In Times of Stress

• Passive & aggressive responses
• Assertive communication during stressful times
• Managing conflicts during times of stress
• Giving and receiving criticisms during stressful moments
• Resolving conflicts constructively during times of pressure 

•  Leading with Confidence During Challenging Times

• Coping with sudden change
• Leading others during sudden changes
• Recognizing the symptoms of short term and long term effects of stress  
• Motivating yourself and others under pressure
• Building confidence during stressful times

•  Improving Leadership Effectiveness in Managing Crisis

• Crisis management skills
• Recognizing opportunities for change in a crisis
• Helping the team look for creative opportunities
• Practicing creative leadership in facing a crisis
• Removing blocks to creative solutions in a crisis 

• Developing & Training Your Team to Handle Pressure, Stress and Crisis
• Training and developing employees to handle stress and pressure
• Stress handling techniques for you and your employees
• Helping the team to see the positive side of change in the workplace
• Implementing creative problem solving skills for your team when facing crisis
• Developing a personal action plan