Course objective

• Have a consistent and clear approach, guaranteeing maximum understanding
• Use of the latest - results focused thinking
• Practical – delivered by a practitioner and an author of many training books
• Learn in a practical friendly and fun environment
• Opportunity (at last) to see the entire training cycle in one programme
• Suitable for all involved in the training cycle or those wishing to know how training work

Course outline

Training in context the four segments of training needs analysis

• Programme introduction, seminar outline and your objectives
• What does training do? Group exercise and mini presentations
• The traditional training cycle – what’s changed?
• Understanding the new TNA four dimension model
• Linking TNA to one training process

Organisation and designing training – new trends

• Challenges facing training – organisation issues – exercise
• Identifying who’s the real customer – Robert Pike video
• Training design – what’s needed – exercise and video clip
• Do you want competent trained people or high performers?
• Three critical documents The specification –the trainers manual – the trainees manual
• Creating visual aids – new idea’s – addressing the needs of the learner WIIFM

Running training courses

• Co-ordinators role
• Trainers preparation – what’s needed –exercise
• Role and place of tests in training
• Understanding where validation fits – exercise
• Dealing with problem learners
• Use of end of programme happy sheets discussion

Back at work implementation

• Measuring the results of training – Knowledge transfer, skill, competence or performance
• How to measure the effectiveness of training interventions – case studies
• Collating and presenting the customer with results
• Completing the cycle – old or new method?
• Coaching and mentoring – its role and effectiveness – video and exercise

Understanding training performance figures and costs

• Types of data required to be produced – exercise
• How to get to grips with simple unit cost
• Outline budgets
• Celebrating training success
• End of programme review and implementation plans
• Presentation of certificates and CPE points

Who Should Attend?

• Everybody associated with training
• Trainers
• Designers
• Training administrators
• Trainee HR personnel
• Supervisors