Course objective

• suggest performance management systems to enhance your organization’s output, e.g. appraisal systems or competence frameworks
• review your delivery of personnel functions, suggesting changes if appropriate
• introduce systematic approaches to encourage value for money from your training and development spending
• lead a process of procedural change where necessary, or provide effective support for a change leader
• Introduce changes to management structures, consistent with the organization culture, where this would help improve performance.
• The importance of leadership and support
• The need for good organization management and purposeful, efficient personnel procedures
• The use of performance management systems and other motivational tools
• The value of effective HRD: training, empowerment and incentives
• The role of the training manager as an agent of change

The course Outline.

Systematic Approaches to Personnel and Performance Management

• HR planning, recruitment and selection
• Job evaluation, pay and reward systems
• Competences and measures
• Introducing performance management systems
• Assessment and appraisal systems
• Modernising personnel procedures, practices and perspectives

Management of Organizations

• Mission statements and organization goals
• Organization structures
• Team working for improved performance
• Organization culture and staff motivation

Managing Change

• Management approaches to change
• Introducing and leading change
• Organisational structures for change
• Understanding organisation culture

Training as a Function of Management

• Factors that influence training policy and training effectiveness Systematic approaches to training
• The use of Information Technology
• Learning styles and strategies in the training of adults

Information Management

• Staff records and training administration