Course objective

• See the new three tier HR framework and understand the structural changes needed
• Use the new HR maturity model to measure existing position and develop strategies for the future
• Understand and use strategic models and implementation processes to deliver future based results
• Use the organizational maturity model questionnaire to plot the current position of their organization
• Understand and be able to use a corporate culture programme to change organizational culture
• Use the new MMM motivational model for re-energizing the organization
• Learn how existing appraisal systems can be changed to produce measurable performance and competency results
• Understand and be able to use creativity methods for improving HR performance
• New approaches to Pay and benefits
• Explore knowledge management and the role of emotional intelligence for tomorrows organization
• Create added value –beyond key indicators.

Course outline

The changing expectations of Human Resources

• Introductions
• Global Change
• Impact of technology on future businesses – case study
• Need to change organizational structures- Video FACE
• How changing internal and external customer needs will affect all current HR concepts – Video
• Where are you now? The HR change model –questionnaire and discussion

How strategy works – the model and the implementation

• The four strategic models – how they work – case studies
• Strategic models for use within the organization, incorporating the LAND model –Video and organizational tool for measurement (questionnaire)
• Creativity and innovation – their role in strategic thinking –exercises and video

Translating strategy into action and use of corporate culture

• How strategy is translated into business plans
• Use of the 6 S model to produce plans that can be measured
• Creating HR quality plans –how to do it –practical exercises
• Delivering measurable business benefits –
• No plan –no results –case study and Video

Significant changes in how International HR will function in the future

• Process re-engineering HR activities –exercise and video
• The three tier model for HR –benefits to the business
• Managing and valuing Human Capital
• Developing and measuring Competency and Performance
• Use of Corporate culture –how to design a corporate culture template –practical case study and exercise
• The changing function of recruitment, psychometric testing and Personality questionnaires

Significant HR actions that can help improve the efficiency of the organization

• Understanding rightsizing the organization – an ongoing process
• How pay and conditions can dramatically improve productivity – at no extra cost to the organization
• A new look at performance appraisal- ensuring year on year improvements in competency and performance
• How a new motivation model “MMM” can change measurable results
• Corporate communications- a new role for HR?
• Managing trends; knowledge management, home working, predictive forecasting

 Who Should Attend? 

• Human Resource staff who wish to see the future of HR
• Managers who have an interest in performance improvement through people
• Managers who want to see the value that HR can add to an organization
• Staff wishing to see how new pay and benefits systems can change productivity
• Employees wishing to pursue a senior career in Human Resources