Course Objectives

• Understand the supervisors’ role in the modern corporation
• Explore options for solving organizational and people-related problems.
• Be more systematic in planning, assigning and supervising work.
• Understand human behavior and the primary factors that influence motivation at work.
• Be familiar with the key areas of supervisory management functions.
• Develop; apply proven methods to cope with conflict, disagreement, and stress and time management.
• Understand how to use team development to achieve higher performance levels.

Course Outline:

• Basics of Management

• Functions of Management
• The Managerial Skills
• The Challenges Facing Management
• Styles of Management
• The Changing Role of Management
• Roles and Responsibilities of Supervision

• Roles of a Supervisor
• Traits of a Successful Supervisor
• Styles of Supervision
• Tips to the Supervisor
• What the Supervisor Rewards

• Supervisory Skills

• Effective Communications

• Managing Meetings

• Problem-Solving and Decision-Making

• Team-Building
• Objective Setting
• Time Management
• Delegation
• Motivation